D365 CRM Solution Architect

📅 Start: nach Absprache | ⏳ Dauer: nach Absprache | 🕐 Auslastung: nach Absprache | 📍 Einsatzort: Brussels, Belgium

Tasks

• As the D365 Customer Engagement Solution Architect, you will be responsible for designing end-to-end Microsoft Dynamics 365 CE solutions and providing architectural leadership throughout the project lifecycle. You will work closely with business stakeholders, technical teams, and senior leadership to ensure solutions align with organisational objectives, security standards, and public sector requirements.

• This role requires a strong functional and technical understanding of Dynamics 365 Customer Engagement, with particular expertise in

• and citizen/customer engagement processes.

• Lead solution architecture for Microsoft Dynamics 365 Customer Engagement projects.

• Design scalable, secure, and maintainable solutions across the D365 CE platform.

• Act as the primary architecture advisor to business and technical stakeholders.

• Gather and challenge business requirements, translating them into solution designs.

• Define integration architecture with external applications and enterprise systems.

• Provide guidance on Power Platform capabilities including Power Apps, Power Automate, and Dataverse.

• Lead workshops, design sessions, and architecture reviews.

• Ensure alignment with Microsoft best practices and governance frameworks.

Requirements

• The ideal consultant will combine deep Dynamics 365 expertise with strong client-facing skills and the ability to engage senior stakeholders. You will be comfortable defining solution strategy, challenging requirements, and ensuring successful delivery within a complex public sector environment.

• freelance